Your home energy survey
Your home energy assessment
We’re working with a company called Morgan Sindall to deliver this. They’ll be in touch with you within 10 working days of your letter, to make an appointment for the survey to take place. You can find a copy of the letter in the documents section of this page.
The survey will be carried out by a qualified Retrofit Assessor, and they’ll be wearing an ID badge so you can be sure they’re who they say they are.
You can use this page to find out useful updates and to ask any questions you may have in the Questions section.
You'll find our privacy notice is attached in the documents section on this page.
Your questions answered
If you have a question not already covered in the FAQ then you can ask it here.