Your home energy survey

Your home energy assessment

We’re working with a company called Morgan Sindall to deliver this. They’ll be in touch with you within 10 working days of your letter, to make an appointment for the survey to take place. You can find a copy of the letter in the documents section of this page.

The survey will be carried out by a qualified Retrofit Assessor, and they’ll be wearing an ID badge so you can be sure they’re who they say they are.

You can use this page to find out useful updates and to ask any questions you may have in the Questions section.

You'll find our privacy notice is attached in the documents section on this page.

Your home energy assessment

We’re working with a company called Morgan Sindall to deliver this. They’ll be in touch with you within 10 working days of your letter, to make an appointment for the survey to take place. You can find a copy of the letter in the documents section of this page.

The survey will be carried out by a qualified Retrofit Assessor, and they’ll be wearing an ID badge so you can be sure they’re who they say they are.

You can use this page to find out useful updates and to ask any questions you may have in the Questions section.

You'll find our privacy notice is attached in the documents section on this page.

Your questions answered

If you have a question not already covered in the FAQ then you can ask it here. 

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  • What level of modifications are being considered?

    IeuanE56 asked about 1 month ago

    Hello leuanE56

    Longhurst Group is currently implementing an energy efficiency improvement program under the Social Housing Decarbonisation Fund (SHDF) Wave 2.1, which is set to conclude in March 2025. In addition, we are assessing properties across our portfolio that are below EPC Band C for future upgrades to enhance their energy efficiency and meet the government's target of reaching EPC Band C by 2030. Each property is evaluated individually, meaning the required improvements may vary from home to home.

    I hope this helps,

    Helen

  • Hi we have had our survey done about 3 weeks ago when do we find out what happens next please

    TRACEY23 asked about 1 year ago

    Hi TRACEY23

    The timescales will very much depend on the findings within the individual survey, I've passed on your details and we'll give you a call within the next two weeks to update you.

    Thanks for getting in touch,

    Helen

Page last updated: 18 May 2023, 07:37 PM