Communal cleaning service - what to expect

Please note that due to the number of sites we maintain, the frequency of visits on each site will vary from weekly, to four times per year.

Included on each visit

• Vacuum all carpets where fitted
• Sweep hard flooring and damp mop with sanitiser
• Clean stairs including risers
• Wipe passenger lifts
• Handrails and banisters will be dusted
• Light switches will be cleaned
• All door frames, internal door glazing, doors, ledges and skirting boards will be wiped down
• All cobwebs will be removed
• Where loose fitting entrance mats are fitted, they will be removed and the mat wells cleaned
• Ashtrays will be emptied (where provided).

Windows
Wipe down all outside window frames and sills. (Usually four times per year)

Bin stores
Communal bin stores will be cleaned and all bin rooms will be pressure washed and sanitised every six months.

Please note – During spells of cold weather and when no heating is available in communal areas, no wet mopping will take place due to the risk of water not drying and creating a slip hazard.

What is NOT included?

• Internal window cleaning in communal areas
• Removal of hazardous bodily fluids, including blood will not be cleared as part of normal cleaning. When this is required, a specialist team will be used.