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Help polish our cleaning service by becoming a Clean Inspector
Help us to monitor the communal cleaning service that you receive.You can train to be a CleanInspector to help improve the quality of communal cleaning in your area. This helps us to know where there are issues so we can action them quickly. It also helps our customers learn more about what the contractors should be doing.
CleanInspectors complete an inspection of the communal cleaning that’s been completed and fill in a short form to let us know what the standards are like. These are then reviewed by the Service Contracts Team and any necessary action is taken.
All you need to become a CleanInspector is to receive our communal cleaning service and have access to the internet
CleanInspector training takes just onehour and we ask that you complete one inspection per month (up to a maximum of two) which should also only take one hour.
Don’t miss out on the chance to improve the service you receive and fill in the form below to become a CleanInspector.
As a token of our appreciation, Clean Inspectors receive a £10 voucher every time they complete four inspections!
You can choose to subscribe to this project. This means you'll get notified when we update the page with news around this project, soon we'll also upload more useful information around this service.
Help us to monitor the communal cleaning service that you receive.You can train to be a CleanInspector to help improve the quality of communal cleaning in your area. This helps us to know where there are issues so we can action them quickly. It also helps our customers learn more about what the contractors should be doing.
CleanInspectors complete an inspection of the communal cleaning that’s been completed and fill in a short form to let us know what the standards are like. These are then reviewed by the Service Contracts Team and any necessary action is taken.
All you need to become a CleanInspector is to receive our communal cleaning service and have access to the internet
CleanInspector training takes just onehour and we ask that you complete one inspection per month (up to a maximum of two) which should also only take one hour.
Don’t miss out on the chance to improve the service you receive and fill in the form below to become a CleanInspector.
As a token of our appreciation, Clean Inspectors receive a £10 voucher every time they complete four inspections!
You can choose to subscribe to this project. This means you'll get notified when we update the page with news around this project, soon we'll also upload more useful information around this service.
Please note that due to the number of sites we maintain, the frequency of visits on each site will vary from weekly, to four times per year.
Included on each visit
Vacuum all carpets where fitted
Sweep hard flooring and damp mop with sanitiser
Clean stairs including risers
Wipe passenger lifts
Handrails and banisters will be dusted
Light switches will be cleaned
All door frames, internal door glazing, doors, ledges and skirting boards will be wiped down
All cobwebs will be removed
Where loose fitting entrance mats are fitted, they will be removed and the mat wells cleaned
Ashtrays will be emptied (where provided).
Windows Wipe down all outside window frames and sills. (Usually four times per year)
Bin stores Communal bin stores will be cleaned and all bin rooms will be pressure washed and sanitised every six months.
Please note – During spells of cold weather and when no heating is available in communal areas, no wet mopping will take place due to the risk of water not drying and creating a slip hazard.
What is NOT included?
Internal window cleaning in communal areas
Removal of hazardous bodily fluids, including blood will not be cleared as part of normal cleaning. When this is required, a specialist team will be used.
