Device and data gifting
**We have been gifted a small number of android TCL505 smartphones. If you or someone in your family could benefit from one of these, please get in touch at EmploymentAndSkills@longhurst-group.org.uk **
Longhurst Group has a limited number of recycled laptops to gift to customers for employment or training purposes. Customers will need to supply the connectivity and we're not able to offer any ICT support for the laptops, but they've been refurbished and in good working order. Those customers that are eligible will be allocated a laptop on a first-come, first-served basis.
We also have a variety of SIM cards from the National Databank (Vodafone, O2 and Three), pre-loaded with data for six months, to gift to customers who don't currently have access to data or cannot afford to buy more. Again, customers that are eligible are allocated these items on a first-come, first-served basis.
"I received a separate sim with mobile data, which allowed me to use the Internet for my Universal Credit claim and order prescriptions, so that was also a massive help!"
"Being gifted a prepaid sim helped me regain my independence after losing my job and suffering with mental health issues, I was able to contact my GP and counsellor without worry of affording credit. It was some much needed help when I needed it most!"
If either or both of these schemes would be of use to you, or you have any queries, please contact our friendly team directly and we can check your eligibility: EmploymentAndSkills@longhurst-group.org.uk. The process is very quick and straightforward so, if you or your household could benefit from any of this, do get in touch.
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Free Digital Skills Helpline launched for all ages
Digital assistance and advice is now available through a new free helpline created by Vodafone and We Are Digital. The free Digital Skills Helpline can help if you struggle with things such as setting up a digital device, connecting to the internet, or learning how to communicate with others using email and other messaging applications.
If you would like support, please call 0800 987 4110 (Lines are open 9-5 Monday to Friday excluding Bank Holidays).
You do not have to be a Vodafone customer.
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Free technology support to older people and disabled people
AbilityNet has a UK-wide network of Tech Volunteers who offer free technology support to older people and disabled people. You may need help to set up a new device, connect to the internet, have a problem with a computer virus or require support to connect to family and friends online. The volunteers are DBS checked and can assist you by phone, over the internet or at home. They offer one to one support tailored to you, at your pace, and are able to help with most computer systems, laptops, tablets, smartphones and other smart devices such as Smart TVs, Alexa speakers and Google Home devices.
To request support:
• Use the Volunteer Support Request form on their website
• Call the freephone helpline on 0800 048 7642
• Send an email to enquiries@abilitynet.org.uk
