Compliance policy consultations

We reviewed our policies for fire safety, electrical safety and domestic and communal heating safety and asked our customers to share their views with us. This survey was sent to tenants, leaseholders and shared owners, but as they all received a different service level from us, the survey was tailored to ensure they would only see questions that were relevant to them.

We had over 1,600 customers complete the survey. Scroll down to read what actions we’ve taken from customer feedback.

If you have any feedback or would like to ask a question, you can do so on the questions section below. You can also share your views on our poll.