Have your say - How do you prefer to report your repairs?

We want to hear about how you’d like to report repairs needed at your home.

We currently accept reports of repairs over the phone during our opening hours.

There are many operational reasons for this, but we’re also working on a solution to be able to expand the way we can accept reports of repairs.

As always, feedback from our customers is an integral part in forming our processes. If you’d like to have your say, please share your opinions by clicking on the survey below.

If you currently need to report a new repair or discuss an outstanding repair, please contact us on 0800 111 4013, selecting option 1.

We want to hear about how you’d like to report repairs needed at your home.

We currently accept reports of repairs over the phone during our opening hours.

There are many operational reasons for this, but we’re also working on a solution to be able to expand the way we can accept reports of repairs.

As always, feedback from our customers is an integral part in forming our processes. If you’d like to have your say, please share your opinions by clicking on the survey below.

If you currently need to report a new repair or discuss an outstanding repair, please contact us on 0800 111 4013, selecting option 1.

Page last updated: 18 Mar 2024, 07:59 AM