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At the current time, how do you feel about Longhurst Group on a scale of 1 – 5 (1 is the least positive and 5 is the most positive)
What do you think that Longhurst Group could improve on?
What positive experiences have you had as a Longhurst Group customer during your tenancy so far?
Is there anything else you’d like to tell us about how you feel about Longhurst Group at the moment?
Do you feel you have all the information that you need about your home, our services, repairs, how to contact us etc.?
How you feel about your home and estate?
