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We’re excited to launch our new framework for how customers can engage with us and help to improve with improving our services and holding us to account.
Our Customer Engagement Framework sets out how we aim to meet the Regulator of Social Housing’s Consumer Standards and drive through customer influence in decision making and strategy.
To find out more about the regulatory consumer standards, you can follow the important links section on this page.
We’re excited to launch our new framework for how customers can engage with us and help to improve with improving our services and holding us to account.
Our Customer Engagement Framework sets out how we aim to meet the Regulator of Social Housing’s Consumer Standards and drive through customer influence in decision making and strategy.
